Profile: Officemate Software Solutions, Inc. develops comprehensive, effective & affordable practice management & electronic health record software to meet the daily business management requirements of eyecare professionals. We offer trainings such as office mate, exam writer, ipoint VTO, educational conference & webinars. Officemate is widely used practice management software today with one out of every three computerized eyecare businesses. This online course is a private introduction with the owner of your officemate suite software or key staff members to learn more about the OSSU and customer care departments. This course marks the beginning of your training process and provides you with a quick overview of OSSU icoach courses and itrain videos, helps you understand the officemate software solutions customer care guidelines, informs you about what you can expect from OSSU iCoach trainers and customer care representatives, and instructs you on how to access the various help tools available in the officemate suite.